Go on, ask me anything about hospitality.... I'll have an opinion on it

It could save you but also it could guide you to greater returns.
OpinionsAbout Me

“No one has ever reached peak performance without a coach”

– Michael Dell

You are only as good as your last shift!

Know your numbers better than anyone else in your business

– Stewart Koziora

Stewart Koziora

“If we knew all the answers, we’d be in the library now”

What you should be reading – key books

Exisiting Business

Fitness Assessment

From reviewing the fundamentals to helping you identify the opportunities within your busines.

Solutions

New Venue Openings

Offering assistance with business planning, brand & concept development through to project management.

2021 Game Plan

There’s no getting around: Last year was tough. Going in to 2021, I'm going to: 1. Stay nimble 2. Stay mobile & flexible in thought & faster to react I'm going to be a champion of hard work and “fierce adaptability”. For...

This is about profit (when we re-open)

How much profit are you making? Seriously. Do you know? Not knowing that is like a pilot flying with no dashboard or playing / watching tennis not looking at scoreboard and you do so at your own peril. The only way to grow a business is through profitability; we all...

“Empowered” Managers in hospitality

What i'm about to say is all about the Line Manager and leads into ultimate outcomes for the customer: Based on development & responsibility levels, you are  worthy to being “empowered” & I have “empowered” you And being “empowered” allows your team of being :...

This is about profit (when we re-open)

How much profit are you making? Seriously. Do you know? Not knowing that is like a pilot flying with no dashboard or playing / watching tennis not looking at scoreboard and you do so at your own peril. The only way to grow a business is through profitability; we all...

“Empowered” Managers in hospitality

What i'm about to say is all about the Line Manager and leads into ultimate outcomes for the customer: Based on development & responsibility levels, you are  worthy to being “empowered” & I have “empowered” you And being “empowered” allows your team of being :...

“Growing Revenue” truly makes the great Venue Manager

Building trust & loyalty at the venue and the people at the venue is ALL about the Venue Manager : - being consistent in approach - being upfront, honest & provides feedback & updates candidly & regularly & honestly - getting rosters up early -...

Contact

Phone

(03) 9825 8900

Email

stewart@retailsavvygroup.com

Address

7 Hill Street, Cremorne, VIC 3121