by admin | Jan 6, 2021 | Leadership
There’s no getting around: Last year was tough. Going in to 2021, I’m going to: 1. Stay nimble 2. Stay mobile & flexible in thought & faster to react I’m going to be a champion of hard work and “fierce adaptability”. For my team: 1. Remain positive...
by admin | Jun 17, 2020 | Leadership
What i’m about to say is all about the Line Manager and leads into ultimate outcomes for the customer: Based on development & responsibility levels, you are worthy to being “empowered” & I have “empowered” you And being “empowered” allows your team of...
by admin | Jun 10, 2020 | Leadership
Building trust & loyalty at the venue and the people at the venue is ALL about the Venue Manager : – being consistent in approach – being upfront, honest & provides feedback & updates candidly & regularly & honestly – getting...
by admin | May 26, 2020 | Leadership
Successful hospitality leaders are really, really good at these 2 things. In my mind, these 2 attributes stand out: They never get bored with the basics They are consistently habitual in execution of the basics! Think about & gauge your performances against the...
by admin | May 21, 2020 | Leadership
Part A: It’s all about “effective” recruitment because … you are either going to be doing it tough or doing it easy. The “Hire smart or manage tough” mantra by Red Scott from decades ago still ring true to this day. Managing “tough” = having to...
by admin | May 4, 2020 | Leadership
“F x F x E = Success” Ask yourself: How focused are you right now ? What % focused is it? And how much faith do you have? How much effort is your team putting in? — To put things into perspective, even if you’re at 80% in all areas, you’re at a 51% chance...
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